The continuing digitization of business operations and migration to cyberspace require businesses to invest in an efficient IT system. Without a doubt, computers and the Internet have changed the way we do business. From communication to marketing to management and almost every aspect business, information technology plays a vital role.

Keeping IT up-to-date as a major challenge for businesses

The Small Business Insights Survey 2017 conducted by Microsoft noted that nearly half of business owners consider keeping up-to-date with the rapid technological changes as among their top concerns. Around 23 percent of business owners surveyed claimed budget limitations as the major obstacle towards maintaining and improving their IT system. Other top concerns included ensuring efficient IT functions and enhancing security.

Maintaining an efficient IT infrastructure requires the expertise of skilled IT professionals. Unfortunately, hiring and retaining qualified IT professionals or an in-house IT team has become a herculean endeavor, especially for small- and medium-sized businesses without sufficient budgetary allotment for IT.

One way of addressing the IT needs of businesses is through contracting a third-party provider known as Managed IT Support Provider.

What are Managed IT Services?

In recent years, Managed IT Services have grown to become a vital part of many business operations. In this business model, the IT infrastructure is monitored, maintained and managed by an external provider. Basically, the company outsources certain IT functions and processes to meet present and future needs, improve operations, cut expenses, and focus on core business functions.

According to Statista, the global market for managed services reached $155.91 billion in 2017 and is poised to grow to $296.38 billion by 2023. A senior IT specialist from a Dallas IT support company noted a steady increase in the number of accounts they currently handle.

What makes Managed IT Services important?

If you’re still wondering what makes a Managed IT Support Provider important, chances are you are unaware of its benefits. Check out below the benefits of Managed IT Services.

1.      Cost-effective

As discussed above, maintaining an organic IT department can be very costly. The same is true with break-fix solutions. Managed IT Services offer a cost-effective solution to your IT needs. Furthermore, keeping your IT infrastructure in perfect shape can help prevent outages or breakdowns, which translates to losses.

2.      Efficient service

A Managed IT Support Provider ensures continuous support in all your IT needs. Experienced IT professionals are on standby in case system problems crop up. But more importantly, managed services work proactively to prevent system glitches from disrupting your business operations.

3.      Predictable expenses

Aside from cost-efficiency, the costs associated with Managed IT Services are predictable. Depending on your contract or terms of reference, the service provider can bill you on a one-time basis or monthly. Having a predictable schedule of fees can help you carefully plan your expenses – something that small and medium-sized businesses truly needs.

4.      Access to newer technologies

Managed IT Service providers ensure that their technical support teams are up-to-date with the latest technologies. They are also continuously exposed to different IT resources, strategies and technologies. Having them within your company gives you access to the latest technology and solutions necessary to maintain your IT infrastructure’s efficiency.  

5.      Enhanced security

Cybersecurity is a pressing concern to businesses regardless of its size or sector. With businesses storing and transmitting voluminous data, they require the strictest security measures. Any incidence of data loss or data breach can have an adverse impact on the reputation of a company. A Managed IT Service Provider can help ensure full compliance with the latest security standards, policies and procedures. They can provide tougher, business-grade solutions to for a more secure IT infrastructure.

6.      Peace of mind

Perhaps the biggest benefit of having a Managed IT Support Provider is the peace of mind knowing that qualified IT professionals are on top of your IT needs. You will not have to worry about hiring a consultant to ensure proper maintenance of the hardware and software of your IT infrastructure. With your IT functions fully covered, you can now focus on more important and crucial business functions.

Whether you’re running a small- or medium-sized business, there’s a good chance that your operations demand more than just a simple internet connection and a few computers. Majority of businesses now require 24/7 connectivity, remote servers, cloud computing, and hosted email. These IT requirements have become vital in today’s businesses.

If you are having a hard time maintaining your IT infrastructure, you definitely need to consider working with a Managed IT Support Provider. Ultimately, Managed IT Services are all about ensuring efficiency and competitiveness of your business.